Privacy Policy

Family Mediation Delft
KVK Number: 94584230

1. What data do we process?

Family Mediation Delft processes your personal data because you use our services and provide this data yourself. We process name and address details, communication data, financial data, BSN, and other special personal data where relevant.

2. For what purpose do we collect this data?

The data provided is used only for the assignment that has been given to us, such as divorce mediation, issuing a quotation or carrying out alimony calculations.

3. Who is the data officer?

Marissa Dreyer is the data officer. You can contact the data officer using the public business email address provided on the website.

4. How can you request, view or transfer your data?

You can contact the data officer with a request to view or transfer your data. The data officer will carry out the request within 14 working days. Because we always work for two parties at the same time, both parties will be informed.

5. How do we protect special personal data?

We are obliged to keep all personal data that we process for you confidential. This concerns data that we receive from you or collect ourselves in order to process it as agreed.

5A. Confidentiality obligation

All employees, including interns, freelancers and contractors, must adhere to this confidentiality obligation.

5B. Exceptions to confidentiality

This confidentiality does not apply if you have given explicit permission to share certain personal data with others, or if there is a legal obligation to provide certain personal data to another agency or person, for example the public prosecutor or the court.

5C. Third parties

If we use the services of another party, we ensure that this party agrees in writing to the same confidentiality obligation.

5D. Sharing data at your request

After a second explicit consent, your data will be shared at your request with a lawyer for submitting documents to the municipality or court, or with the municipality for registering a divorce request.

6. What do we do in the event of a data breach?

A data breach is a security incident in which personal data has been lost or unlawful processing cannot be ruled out.

If we discover a data breach and there is a significant chance that it has adverse consequences for the protection of the personal data we process for you, we will inform you immediately and no later than 72 hours after discovering the breach.

We will consult with you about the nature of the breach, the risks involved and the measures taken or planned to resolve it or limit its consequences.

If the Dutch Data Protection Authority starts an investigation into the data breach, we will inform you immediately and cooperate with the investigation.

7. Where are personal data stored?

We host and process personal data within the European Economic Area (EEA).

8. How do we secure personal data?

We have taken appropriate technical and organisational measures to secure personal data. We base these measures on available technology, implementation costs, the type of personal data processed and the associated risks.

We strive to ensure that these measures meet the requirements of Article 32 of the GDPR. For example, the website has an SSL certificate and uses a firewall to prevent abuse.

This policy is published from the document supplied by Family Mediation Delft. Consider having it reviewed by a qualified privacy professional to confirm that it reflects your current processing activities and legal obligations.